All orders are subject to review and acceptance by Indy Brew Works. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.

The name of Indybrewworks.com or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission.

The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

Indybrewworks.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Indybrewworks.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $1000.00 (USD) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, indybrewworks.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Indybrewworks.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, indybrewworks.com shall immediately issue a credit to your credit card account in the amount of the charge.

Return Policy
Every product you buy from indybrewworks.com is backed by the product manufacturer's or supplier’s warranty. Please contact Indy Brew Works before returning any product.  All returns on products would need to be sent back to the manufacturer.  All returns should be addressed to Printful Inc. at 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.  Printful will only be responsible for physical product returns, all other forms of correspondence will be returned to sender.

Printful’s Return Policy:
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you or your customers notice an issue on the products or anything else on the order, please submit a problem report.

The return address is set by default to the Printful facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 4 weeks. If Printful's facility isn't used as the return address, you would become liable for any returned shipments you receive.

Wrong Address - If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).

If you haven't registered an account on printful.com and added a billing method, you hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won’t be available for reshipping and will be donated to charity at your cost (without us issuing a refund).
Printful does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won’t be available for reshipping and will be disposed of. 

LIMITATION OF LIABILITY
In no event shall indybrewworks.com or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
PROCESSING TIME
Once an order is place, it is sent instantly to the manufacturer.  Once the order is received, processing times may vary based on raw material availability.  
TRANSIT TIME
UPS Ground: 3 - 8 Business Days
UPS Second Day: 2 Business Days
UPS Next Day Air: 1 Business Day

Note: Saturday & Sunday deliveries may not be available based on location.

TOTAL TIME FOR DELIVERY
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This will typically take 7 to 15 days for in-stock items, although times may vary based on material availability.

SHIPPING AND HANDLING
Shipping and charges will be applied to all orders placed with us. We charge only ONCE for shipping for the entire order. Should you have any questions or concerns regarding these charges, feel free to email us.

Credit / Debit Card Authorizations
An authorization on a credit or debit card is a hold against your banks credit card spending limit. A charge will take place at the time of the order.  A charge is the only time a transfer of funds is completed; an authorization is not a transfer of funds.

Terms & Conditions